Customer Services

My dear customers, I want you to enjoy visiting my site, but if for any reason you have any concerns about any part of my service, then please do not hesitate to contact me...

All delivery dates are subject to UK weather conditions.


 Delivery charges are free per order to UK, Europe and Rest of world, please see details below.  
 That means you can multi buy across all our lovely products and pay £0 delivery! 
You can also collect loyalty points with every order made, points can be redeemed or saved on future orders.


  • General UK - Free Royal mail 1st class signed for delivery service: 1-3 working days - often arrives    next day - requires a signature - if necessary a trusty neighbour can sign too, just add a request when ordering! 

Parcel service: 

       Free delivery too!   

UK Highlands and Islands 

      1-5 days 

Northern Ireland 

       £ Free

Channel Islands

      £ Free

Highlands and Islands 

      £ Free



International Free Royal Mail service - Up to 850g inc packaging - non-signed delivery service - no signature required - jagrat not able to guarantee total security of parcel arrival

                    International Royal Mail European service - Up to 750g inc packaging - recorded delivery service - requires a signature - parcel insured


Parcel delivery service :                               Free delivery too! 


Europe and rest of world 

   2-9 days

Europe - Unrecorded delivery - Andorra, Austria, Azores, Balearic Islands, Belgium, Bulgaria, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Irish Republic, Italy, Latvia, Lithuania, Luxembourg, Madeira, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, Sweden. 

BFPO - Operational   Static 

Europe selected Recorded delivery service -  Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Malta, Netherlands, Portugal, Spain, Sweden, Southern Ireland 


   £ Free 







  2-5 days 

 Rest of world - Unrecorded delivery -

 BFPO - Operational 

International selected recorded delivery service -  

Australia  Canada and United States 





5-10 days 

For further delivery information and my refund policy please click here:

19 Horsemarket Barnard Castle DL12 8LY

Visa, Visa Delta, Visa Electron, MasterCard, Maestro, Solo

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